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Terms of Service

Last Updated: January 2026

1. Introduction and Acceptance of Terms

Welcome to COMFY CUTE. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "you") and COMFY CUTE ("Company", "we", "us", or "our") governing your use of our website, mobile application, and services.

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years of age to use our website and make purchases. By using our services, you represent and warrant that you are of legal age to enter into a binding agreement.

2.2 Account Registration

To make purchases, you may be required to create an account. When registering, you agree to:

  • Provide accurate, truthful, and complete information
  • Keep your password confidential and secure
  • Notify us immediately of unauthorized account access
  • Accept responsibility for all activities under your account

3. Website Usage and Prohibited Activities

3.1 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

3.2 Prohibited Activities

You agree not to:

  • Reproduce, distribute, or transmit website content without authorization
  • Attempt to gain unauthorized access to website systems
  • Engage in any form of harassment or abusive behavior
  • Post false, defamatory, or misleading information
  • Use automated systems or bots to access the website
  • Interfere with website functionality or security
  • Engage in any illegal activity or violate applicable laws

4. Products and Product Information

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions, pricing, or images are accurate, complete, or error-free.

4.2 Product Availability

Products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or provide a full refund.

5. Pricing and Payment

5.1 Pricing

All prices are in Indian Rupees (₹) and include applicable taxes unless otherwise stated. Prices may change without notice. Price changes do not affect orders already placed.

5.2 Payment Methods

We accept various payment methods including credit cards, debit cards, UPI, net banking, and other payment gateways. All payments are processed through secure payment processors.

5.3 Payment Authorization

By submitting payment information, you authorize us to charge your selected payment method for the order total including taxes and applicable charges.

6. Orders and Order Acceptance

6.1 Order Placement

Submitting an order constitutes an offer to purchase products from COMFY CUTE. Order confirmation emails are sent immediately, but they do not constitute acceptance of your order.

6.2 Order Acceptance

We reserve the right to accept or reject any order for any reason, including if we believe the order is fraudulent or violates these Terms. We will notify you within 24 hours if your order is rejected.

6.3 Order Cancellation

You may cancel your order within 24 hours of placing it, provided it has not been shipped. After 24 hours or upon shipment, orders cannot be cancelled. In such cases, you may initiate a return after receiving the product.

7. Shipping and Delivery

7.1 Shipping Areas

We ship to all locations within India. International shipping is not available at this time.

7.2 Estimated Delivery Time

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to factors beyond our control, including weather, carrier delays, and customs processing.

7.3 Shipping Charges

Shipping charges are calculated based on location and order value. Free shipping is available on orders above ₹999 for select locations.

8. Returns, Exchanges, and Refunds

Our detailed Return, Exchange, and Refund Policies are available in separate documents. In summary:

  • Most items can be returned within 15 days of delivery if unused and in original condition
  • Exchanges are available for size and color variations
  • Refunds are processed to the original payment method within 7-10 business days
  • Certain items may be non-returnable (intimates, customized products)

9. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of COMFY CUTE or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

10. User-Generated Content and Reviews

10.1 Rights to Content

By submitting reviews, comments, or any user-generated content, you grant COMFY CUTE a perpetual, royalty-free license to use, reproduce, and display such content.

10.2 Content Restrictions

You agree not to submit content that is:

  • Defamatory, abusive, or obscene
  • Infringing on intellectual property rights
  • False or misleading
  • Violating any law or third-party rights

11. Limitation of Liability

To the fullest extent permitted by law, COMFY CUTE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from these Terms or your use of our website shall not exceed the total amount you paid for your order.

12. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind. We disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Changes to Terms

We may modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

15. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: [Support Email]

Phone: [Contact Number]

Address: [Business Address]

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